How can we help?

Do you have questions about shipping parcels via a Pickup parcelshop? Check the FAQ to find an answer to your question.

You are a receiver: click here

You are a sender: click here, send us an email to webparcel@dpd.be or call us on +32 (0) 78 15 25 05 (local rate + possibly additional mobile costs).


Our Customer Service is available from Monday to Friday from 08:00 am to 6:00 pm.

DPD (Belgium) NV/SA, Egide Walschaertsstraat 20, 2800 MECHELEN KBO BE0449294102