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How can we help?

Do you have questions about shipping parcels via a Pickup parcelshop? Check the FAQ to find an answer to your question.

You are a receiver: click hereHotline consignees 070/222 222 (€ 0,30 per minute) - Mon. – Fri:. 8 – 18 hrs
Complaint and claim settlement: Click here.

You are a sender: click here, send us an email to webparcel@dpd.be. Hotline shippers 070/246 022 (€ 0,15 per minute) - Mon. – Fri.: 8 – 18 hrs
Complaint and claim settlement: Click here.

DPD (Belgium) NV/SA, Egide Walschaertsstraat 20, 2800 MECHELEN KBO BE0449294102